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BlackBerry® Z10

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ZLawson
Posts: 1
Registered: ‎07-03-2013
My Device: Z10
My Carrier: Rogers

Battery dead after 3 months!

Bought the Z10 w/ Rogers 3 months ago and the battery is DEAD already. Ridiculous. Rogers will take 10 days to fix it and give me a **bleep**ty flip phone,  and RIM wants to charge me $65 for a new one ($30 of that is shipping to Canada). I've had it - #iphoneswitch

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Guru III
knottyrope
Posts: 29,749
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Battery dead after 3 months!

they should be able to send just a battery to you

 

This is a Rogers issue with warranty not BlackBerry, you agreed to the terms once you started using your phone.

 




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JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery dead after 3 months!

ZLawson, you need to raise your voice with Rogers and just get a new battery from them.

That's ridiculous they'd treat you this way, don't let them.

 

ALSO: why do you say the battery is dead, what do you see that makes you think so?




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