09-09-2013 10:10 PM
My Z10 is 5 months old. I did the software update on Friday night and I have been trying to charge my ph since then!
I tried two diff outlets and gave up. Now I am plugged into my hard drive and 7 hrs later I am not even half charged. The touch screen does not in all places now either. I cannot tap and open any emails either.
09-10-2013 07:47 AM
The touch screen does not in all places now either. I cannot tap and open any emails either.
With it connected to the charging source, do a powered on battery pull reboot.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-10-2013 07:15 PM
batterypull reboot did not work. Touch screen wont work, cant open emails,,when I touch them, screen dims slightly.
Ph wont charge at all now, red flashing battery with lightening bolt. Ph is really hot today after i tried to recharge at work. 10 hrs and i got 1/4 charge, brought it home and its completely dead again/
What the heck was the update many of us did on Friday? Why would that kill my ph?
This is a $700 device I just bought and my ph is for work and it needs to be fixed or replaced by BlackBerry