02-24-2013 05:28 PM
02-24-2013 06:06 PM
Does Blackberry ID Save contacts? If I try to uninstall the OS by myself, will re-signing in with BBID work to restore my list?
The reason I ask was that when I swaped from Phone #1 to Phone #2, Telus was unable to restore my contacts. I spent about half an hour in the back of the store manually transfering over important numbers from the 600+ I had on my phone. I then left, and went home, and setup the new phone. Sure enough, after signing into BBID, Facebook, Twitter, etc... the old numbers all reappeared. I specifically checked for ones I know I didn't manually input, and they were there.
I assumed it was BBID, and not something odd that happened, but I want confirmation that this will happen again before I risk losing all contact information.
02-24-2013 06:23 PM
02-24-2013 06:24 PM
It doesn't at this point. However if you have your previous BB phone with contacts you can tranfer them via bluetooth. Here is the link for the solution http://forums.crackberry.com/blackberry-z10-f254/s
BTW, thank you for sharing the support conversation.
02-24-2013 06:28 PM
No problem. I've recieved a pile of help here, so if I can be of help to anyone in the future I hope to be. Sharing the conversation with you all should shed some light on an issue many are having.
As for having my old device, I do not, but I DO have a Playbook. I imagine that should work. I'll investigate.
02-24-2013 06:29 PM - edited 02-24-2013 06:30 PM
Should clarify though that the contacts are stored within the backup and should be restored. However it didn't work for me that way. I had a full backup of my BB9900 and restored all contacts from that backup. One more option is also save the contacts to sim card. In Contacts app swipe down from the top of the screen and select settings. Scroll down and you will find Copy Contacts to SIM Card option.
02-24-2013 06:37 PM
02-24-2013 06:55 PM
02-24-2013 07:39 PM