06-13-2014 10:02 AM
06-13-2014 10:32 AM
It is not uncommon for the "device software battery meter" to be offsync or misinterpret the actual battery charge.
You can reset that device battery meter reading by connecting your Z10 to the wall outlet charger.
Leave the Z10 powered on, and remove the battery for a couple minutes, reinsert and reboot. You may need to do this a few times over a couple days, leaving the device to charge an hour or so before pulling the batttery.
Regarding the heat issue, as you browse, play games, use apps, the processor works harder and that creates heat.
If you notice excessive heat, remove the back cover and perhaps the battery for a few minutes to allow it all to cool down.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code