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BlackBerry® Z10

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New Member
Gigi1331
Posts: 1
Registered: ‎03-01-2013
My Device: Blackberry Z10

Bbz10 connecting problems

I have a blackberry data plan service but every 2 days it disconnects and can't see bb logo and I have to switch on wifi. I register blackberry and every time I call Vodafone they try to refresh the service but this time doesn't work at all. They still cannot support new bb 10.. Help please
JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bbz10 connecting problems

It's not released in Egypt yet is it?

 

I'd suggest first off getting a new micro sim for the device. The newer technology on SIM cards if you're using an old one could make a difference.




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New Member
manharawy
Posts: 1
Registered: ‎04-04-2013
My Device: Z10

Re: Bbz10 connecting problems

make sure your mobile network settings is not limited to 3G, that can be the reason. Better choose 2G/3G