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BlackBerry® Z10

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New Contributor
phitsanuw
Posts: 6
Registered: ‎09-09-2013
My Device: black berry alpha b
My Carrier: alpha b

Black Berry Z10 is not boot

Black Berry Z10 is not boot

 

i have issue 

 

my black berry z10 not boot.

is show red led only.

 

 

i restore by program black berry link not success

 

 

 http://www.mediafire.com/folder/9plcwv6ve2k781c,0prlh3pm7r34a17,ndyf4rybb8gsch4/shared

 

 

can you help me please.

 

 

thank you

 

phitsanu

 

 

 

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: Black Berry Z10 is not boot

Usually if there is an error with the hone the led would be blinking in some sort of pattern.

 

Make sure the phone has been charged for a while and that there is nothing wrong with your charger or electricty supply to the charger.

 

Follow these steps first...

 

http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-to-Reload-your-Blackberr...

 

If it's still not working then the next thing to try is an autoloader.

 

 


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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New Contributor
phitsanuw
Posts: 6
Registered: ‎09-09-2013
My Device: black berry alpha b
My Carrier: alpha b

Re: Black Berry Z10 is not boot

I have tried it.

But not yet completed.

 

i need to  "autoloader"

 

help me

 

 

thank you

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New Contributor
phitsanuw
Posts: 6
Registered: ‎09-09-2013
My Device: black berry alpha b
My Carrier: alpha b

Re: Black Berry Z10 is not boot

I tried the autoloader.

 

File : Autoload-DevAlphaA_B-10.2.0.1445.exe

 

it not work.

 

 

https://www.mediafire.com/view/39d6bowqtlc414z/gallery

 

help me.

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: Black Berry Z10 is not boot

[ Edited ]

Probably because you have a Z10 not a Dev Alpha device.

Try this one...

{REMOVED LINK}

 

Mod Edit: REMOVED LINK to comply with Community Guidelines and Terms and Conditions of Use.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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New Contributor
phitsanuw
Posts: 6
Registered: ‎09-09-2013
My Device: black berry alpha b
My Carrier: alpha b

Re: Black Berry Z10 is not boot

 

I tried the autoloader.

 

File : Autoload-STL100-1-10.2.0.1445.exe

 

it not work.

 

display command : 

 

Error Virtual Machine Detected

 

help me.

 

 

 

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: Black Berry Z10 is not boot

[ Edited ]

The warranty will of course be broken if you install an OS other than the one officially sanctioned by your service provider.
And it goes without saying of course that you should always try the official warranty route first before attempting to fix things yourself.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Please use plain text.
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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: Black Berry Z10 is not boot

It could be that the USB device drivers are causing problems, do you have another PC you could try this on?

If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Please use plain text.
New Contributor
phitsanuw
Posts: 6
Registered: ‎09-09-2013
My Device: black berry alpha b
My Carrier: alpha b

Re: Black Berry Z10 is not boot

i restore success.

 

thank you for answer all.

 

i use windows 7

and instatll auto loader program

 

download program auto loader bb

https://developer.blackberry.com/blackberry10devalpha/devalpha_update.html

 

 

remark

before windows 8 not support

vm ware not support

 

 

thank you.

 

 

 

 

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