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BlackBerry® Z10

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Contributor
Zouyu
Posts: 11
Registered: ‎03-28-2013
My Device: Z10
Accepted Solution

BlackBerry World stopped working on my Z10

My BlackBerry Z10 is on Fido, STL100-3, Software 10.0.10.85
The BlackBerry World just stopped working, screen went dark and there's a blue circle in the middle of it. It's too bad I can't attach a screen shot here.
I was wondering if it's an issue?
Thanks.
New Developer
michaelst
Posts: 5
Registered: ‎03-08-2013
My Device: Z10

Re: BlackBerry World stopped working on my Z10

I have the same problem...
New Contributor
joaquin-51063
Posts: 5
Registered: ‎04-17-2013
My Device: z10

Re: BlackBerry World stopped working on my Z10

I just got the phone and have the same issue... so frustrating
Contributor
Scottgo
Posts: 16
Registered: ‎04-13-2013
My Device: Z10

Re: BlackBerry World stopped working on my Z10

I have the same issue. The app world was working last night on my Z10 but this morning the blue circle is just spinning. With the bugs starting to creep in and the poor battery life, i am beginning to regret my choice...
JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry World stopped working on my Z10

[ Edited ]

BlackBerry has stated this is a current known issue with BlackBerry World, and they are working on it.

It is affecting lots of users on the Z10.

 

Stay tuned.




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Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: BlackBerry World stopped working on my Z10

This is most likely due to a app update issue. The BB Music workaround should fix thhe problem.
Go to BB Music. Tap the three dots and selet blackberry world. Go to My World and them My Apps and Check for updates. Post this, the app world should function normally.

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Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

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Contributor
Scottgo
Posts: 16
Registered: ‎04-13-2013
My Device: Z10

Re: BlackBerry World stopped working on my Z10

Excellent. What a great solution. Works perfectly fine now. Thankyou
JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry World stopped working on my Z10

Excellent. Thanks!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
AngeloRZ
Posts: 6
Registered: ‎04-04-2013
My Device: E785 Z10

Re: BlackBerry World stopped working on my Z10

This fix may be working for users that still have some sort of limited functionality. However, I can’t even access BB Music, or my world in the sub menu. The only option I get is the “My World” shortcut. The shortcut does not work – it’s completely locked up.

Any additional thoughts…?

Super Contributor
ukmight
Posts: 271
Registered: ‎03-21-2013
My Device: Z10 STL 100-2 & PlayBook 64GB

Re: BlackBerry World stopped working on my Z10

you dont need to open the Blackberry world to access your music. The music icon should be there on your home screen.
---------------------------------------------------------------------------------------------------------
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.

2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.