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BlackBerry® Z10

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New Developer
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Vad
Posts: 11
Registered: ‎01-03-2014
My Device: Z10

BlackBerry Z10 usb driver error

Hello! I really angry about my blackberry device! I installed BlackBerry Link and when I try to connect the device to computer it says "No driver found". I tried another cable, tried another pc, I deleted device from device manager, I several times reinstall Blackberry link, but nothing works. I tried to use wifi to connect phone and it worked, the problem is with the usb. Can anybody help me?

JSanders
Posts: 86,605
Likes: 23,201
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 usb driver error

Vad, please read this:  Article ID: KB33542 BlackBerry Link fails to install from the built in installer on the device when UAC is enabled




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New Developer
New Developer
Vad
Posts: 11
Registered: ‎01-03-2014
My Device: Z10

Re: BlackBerry Z10 usb driver error

Thanks for reply. I disabled UAC and it is still not working. I also tried it on Windows XP where is no UAC present and it is not working too

New Developer
New Developer
Vad
Posts: 11
Registered: ‎01-03-2014
My Device: Z10

Re: BlackBerry Z10 usb driver error

I disabled antivirus and firewall (+ disabled uac) and it works! thanks!

 

JSanders
Posts: 86,605
Likes: 23,201
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BlackBerry Z10 usb driver error

Excellent, that was my next recommendation, I had the same issue months ago.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code