10-06-2013 02:58 AM
10-06-2013 03:41 AM
10-06-2013 05:29 AM
Happens to me all the time. Try installing the OS via laptop after you download it on your laptop/pc. Another thing is to install the OS, you should have BlackBerry Link installed.
10-06-2013 08:27 AM
Is the official version for 10.2 released? I don't wanna load the leaked version
What is your Operating System loaded to your device? From the main screen, swipe down from the top black bezel to Settings > About... what is the OS Version listed there?
Also, for the restarting issue, try placing a folded piece of paper over the battery (or normal business card) and replace the battery cover) and see if that solves the restarting issue.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code