08-01-2013 04:16 AM
I have this issue with my Blackberry Z10 that it randomly reboots/restarts once/twice to thrice a day so I read resolutions on this and I saw that OS 10.1 could solve this so I checked updates through Device Update and saw an available 10.1.0.273 update. I successfully downloaded it but along the installation of the software, my unit restarted on its own and once opened again, the installation was very slow as it was before and the worst thing is that I cant open anything. Text Messages, Pictures, Videos, BBM, I can open my contacts but I cannot make a call and I cant even open the calendar. I cant open any applications but settings. Please help me to resolve this. The software should've resolve the rebooting issue but the installation made my smartphone worst.
08-01-2013 09:46 AM
Welcome to BB forums
Did you have any issues with your previous OS ?
if you want you can follow the steps to go back to your previous OS