04-08-2013 02:24 PM
Hello everyone, I need some advice.
A few months ago I setup my wife's BB 9790 using my email address as BB ID. I don't use Blackberry, until a few weeks ago I purchased Z10. I use the same email address in my Z10.
Then story starts this morning when I checked my wife's BB9790 App World, the app asked to login so I did. Then upgraded some apps as requested by App World. It went ok. Then I go to work. At work I checked my BBM but instead of going to BBM there is a warning screen something like this:
the blackberry ID [my email] is associated to another device, do you want to transfer ??data??. Choices are Exit or Submit. When I choose Exit it will exit the BBM. So I tap the BBM icon again and it goes to the same warning screen so I tap Submit. Then it starts processing.
What happen then was all my wife contacts and groups are merged into my Z10. And my wife started calling me that she cannot connect to BBM, and her friends notified her that her profile changed to my profile! So after google and tweaking for a day I decided to wipe both BB but it doesn't help. :-(
Since it seems that contacts and groups associated to my email are merged, I need advice how to "split" our contacts and groups. My wife have about 7 groups and 150 contacts, I have 3 groups and 60 contacts. What should I do in order to avoid "re-invite" friends and groups all over again. Thanks so much.
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