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BlackBerry® Z10

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New Contributor
idlea
Posts: 9
Registered: ‎02-21-2010
My Carrier: O2
Accepted Solution

Blackberry ID swapping devices

Just had a nightmare after buying a zio. I was using a 9900, by wife had a 9700. I did a device swap to load the z10 using the memory card.

My wife took a fancy to my old phone.

used blackberry desktop to load her data into the 9900.

Then!!! i decided to change the id in the 9900, but did not realise I had transfered the user name and password to my z10.

I only realised when I used blackberry world on the z10 and could not login.

In the end had to do a wipe on the 9900 then login into blackberry id to retrieve my password and user name for the z10.

 

What is the best way of overcoming this problem.

 

My thought is back up the old device wipe the new one then restore into the newer hand set.

 

Thoughts please.

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Elite II
BillJ
Posts: 7,830
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Blackberry ID swapping devices


idlea wrote:

 

 

My thought is back up the old device wipe the new one then restore into the newer hand set.

 

Thoughts please.


 

Bingo!  :smileyhappy:


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New Contributor
idlea
Posts: 9
Registered: ‎02-21-2010
My Carrier: O2

Re: Blackberry ID swapping devices

Thanks.

I know the information is out there, forums etc but as soon as you plug in a different blackberry device there should be a warning re blackberry id :smileyhappy:

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