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BlackBerry® Z10

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Developer
bmorr
Posts: 331
Registered: ‎04-13-2013
My Device: Z10
Accepted Solution

Blackberry Maps not loading on Telus

[ Edited ]

Blackberry Maps have not been loading for me since yesterday at 7pm.  I've restarted my phone, taken out the sim card to no success.  The map loads and gets my position, but the entire map is just a white blank screen.

 

A friend in one of the BBM groups i'm in is also having the same issue with a Z10 on Telus.  He's in Calgary, I'm in Toronto.  Internet and everything else works.  Third-party apps that use the map API still function perfectly.

 

I am on Telus with a Z10 OS 10.1.0.4181

 

I'm using Blackberry Maps version 10.1.0.810

Developer
bmorr
Posts: 331
Registered: ‎04-13-2013
My Device: Z10

Re: Blackberry Maps not loading on Telus

Got it work.  had to clear all history:

1.Open maps

2.Pull the setting menu from the top (swipe down from the top and press settings)

3. Clear history

4. Clear All

5. Close maps and restart maps

 

Dunno why this would've created an issue though...