05-06-2013 09:59 AM
After several attempts, I have downloaded my music from my itunes account into my Music file but many of the songs wont play. The error message says, "file can't be played due to an unexpected error. (10). Does anybody know how to fix.
05-07-2013 01:41 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What format are these audio files in? MP3, MP4? Also some iTunes files have DRM protection which means they can not be played on other devices.
I look forward to your reply.
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