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BlackBerry® Z10

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New Contributor
MikeHarb
Posts: 2
Registered: ‎05-06-2013
My Device: Z10

Blackberry Sync- Music

After several attempts, I have downloaded my music from my itunes account into my Music file but many of the songs wont play. The error message says, "file can't be played due to an unexpected error. (10). Does anybody know how to fix.

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Sync- Music

Hey MikeHarb,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What format are these audio files in? MP3, MP4?  Also some iTunes files have DRM protection which means they can not be played on other devices.

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
MikeHarb
Posts: 2
Registered: ‎05-06-2013
My Device: Z10

Re: Blackberry Sync- Music

I suppose they're MP3 but I'm not positive. Is there anyway around the itunes block?