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BlackBerry® Z10

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Blackberry Z10 Contacts

Hi Blackberry 


I need your help with my Blackberry Z10 contacts. when i received a call i can't see the caller ID only if i remove the country code but this is not a solution please help me to solve this problem.

 

My software version 10.0.10.85 and my provider Zain Jordan. 

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Blackberry Z10 Contacts

I am waiting ...... Blackberry anyone help me please don't ignore my message it's very important for me to solve it. please don't drive me to change my phone with another brand.

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Forums Advisor I
Arsen
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: Blackberry Z10 Contacts

I would check your area code rules(in Phone app, swipe top down , settings, slect smart dialing. .. Also would call your provider to see if they have a solution, if not have them open a ticket and raise it to Blackberry.

IMG_00000057.png

 

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Blackberry Z10 Contacts

i try to make everything also with my provider but there is no result !!!!! really i don't know what can i do.

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Blackberry Z10 Contacts

They told me everything will be okay with the new version of OS but unfortunately everything the same i have the latest OS 10.0.10.85 !!! 

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BlackBerry Technical Advisor
-BD-
Posts: 483
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Blackberry Z10 Contacts

[ Edited ]

This is a known issue which will only happen when receiving local calls for contacts that have a country code in the phone number field.  Please see:  KB33685

 

The workaround until this is fixed is to remove the country codes from your contacts.

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Blackberry Z10 Contacts

i trust Blackberry but they must test their phones before selling it is a big problem for me i have more than 4000 contacts and i can't remove the country code one by one.

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Contributor
aymanjamahneh86
Posts: 27
Registered: ‎03-05-2013
My Device: Blackberry Z10
My Carrier: Zain Jordan

Re: Blackberry Z10 Contacts

any new update???

 

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