Hey guys, I'm sorry for even writing about this, but it's driving me crazy. This phone is what I use for work and it has the most important texts and emails I could ever have. Working with the elderly, I receive texts about them, saying if they need someone to visit them at a time, so the texts are crucial. Unfortunately, for the second time within a week, my phone has deleted absolutely all my texts, emails and calls. Not only that, but it also freezes all the time and it can be very annoying. I went to O2 about it, talking to a family friend about it and be said he doesn't know why it does that as he said it's up to date. There are no updates available and I need to know how to stop this. If any questions are needed to be answered I may have late replies as I'm working today, but I'll be sure to answer them all.