05-02-2013 11:28 AM
Not been able to Send MMS messages since i bought my Z10 end of november. They dont have a clue and im clueless now. Any one else got the same problem or have you fixed it and how did you do it. Cheers.
05-03-2013 12:15 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This issue can be caused by the wrong APN information. I suggest contacting your network service provider to see if your APN settings are correct.
If you switch your Mobile Network to 3G/2G instead of LTE, are you able to send out the MMS messages? To change the network go to Settings>Network Connections>Mobile Network and change the network technology.
I look forward to your reply.
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05-11-2013 12:42 PM - edited 05-11-2013 01:03 PM
LTE option is not available. 2G/3G or 3G and its set to 2G/3G as are set as Three have told me. and saved in the handset.
On the phone to them again now. These still playing fleetwood mac " everywhere " over and over again.
They dont know what the problem is. I take the sim out put an o2 sim in the phone works as it should. Tried an orange sim also works. Tried a mates Voda sim that works. 3 Three(UK) wont.
Fed up now and ready for ditching the phone. I need this feature for work. The Fire service are not going to start using whatsapp to send pictures.
Really am fed up.. Lack of support. No skype. Been saying its coming for months still not here. Rim keeps failing and BBM is not reliable no more. its not instant its like sending a normal text.
Worst £500 i have ever spent.