05-14-2013 06:48 AM
maybe somebody can help me. Last time I have problem with my Z10. When I talking, my phone loses signal and connection is dropped. I found, when I'm calling the signal is not stable. Before it didnt happened. Today I installed the last update (now I have 10.0.10.690), but it not help.
Sorry for my bad English.
05-15-2013 08:09 AM
Hi AndreyP80 and welcome to the BlackBerry Support Community Forums!
Typically connectivity issues can be a result of a poor coverage area or a faulty SIM card. Have you contacted yoru wireless provider regarding these possibilities and your dropping signal?
05-15-2013 09:21 AM
Thank you for answer.
I had talk with my provider today. The coverage area is very good. I have good signal on my phone. When I'm calling and I have connection, then the signal on my phone not stabile. Today I will try to change my SIM card by new. I hope it will help.