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BlackBerry® Z10

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New Contributor
RoundTop
Posts: 4
Registered: ‎08-26-2009
My Device: Not Specified

Blackberry Z10 stuck unread message in HUB/Gmail

I am using a Z10 STL100-3, 10.1.0.4181 on Telus Mobility.

 

I received several e-mails in a conversation view today on my gmail account. I read the messages in that view, but when I went back to the hub, one of the messages in the middle is still showing unread (and shows in the notifications).

 

A search for the sender does not show this message.

 

I deleted the conversation on gmail, and it synced, but the message still remains.

I restarted the HUB with 5 swipes, still there.

Tried a restart, still there.

Tried a long press and selecting mark as read (nope), delete (nope), flag (nothing happened) and tried a Mark Prior Opened on today's date, with no change. still 1 unread email, and it shows unread.

 

Any assistance on this would be greatly appreciated.

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Contributor
143ehraldvamp
Posts: 12
Registered: ‎08-22-2013
My Device: Blackberry Z10
My Carrier: Globe

Re: Blackberry Z10 stuck unread message in HUB/Gmail

I had the exact problem last week, and it's really annoying!

 

That happened to me the entire week, and I just  dealt with the issue. (although it's really annoying!)

Just keep on restarting for you to get the new message. Let you notifications remain UNREAD.

 

It will eventually fix. Mine just got fixed today. Hopefully won't happen anymore. 

If you need help, tweet me @143ehraldvamp and LIKE this reply! :smileyhappy:

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