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BlackBerry® Z10

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Visitor
4shellas4
Posts: 1
Registered: ‎06-21-2013
My Device: Z 10
My Carrier: MTN

Blackberry z 10 wont open my settings

I Updated to the latest software and since then my settings icon is gone when i type it in search i find the icon but when i clikc it it simply doesn't respond so i cant acces any of my settings my wifi quik icon wont work either i can't clikc any settings if taken out the battery while it was on if restarted it if taken out my sim nothing works

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JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry z 10 wont open my settings

What is the latest software OS release you updated to?




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New Member
Petervg
Posts: 1
Registered: ‎06-21-2013
My Device: Z10
My Carrier: Mobistar

Re: Blackberry z 10 wont open my settings

Hello, i have the Same problem after update Z10 and since then settings wont open.
Thx for advice
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JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry z 10 wont open my settings

What is the latest software OS release you updated to?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Andy578
Posts: 2
Registered: ‎07-27-2013
My Device: Z10
My Carrier: Koodo

Re: Blackberry z 10 wont open my settings

i'm having the same problem, just got the phone today and decided i should let it do all the updates, phone restarted just fine but settings wont open it just kinda does a quick flash then nothing

i believe it was updated to 10.1.0.2006 but can't say for sure as i can't access any of the screens to actually see it
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JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry z 10 wont open my settings

Andy, please restart the #Z10 again. Press & hold the top edge power button for 30 seconds until the BlackBerry goes black & begins a reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Andy578
Posts: 2
Registered: ‎07-27-2013
My Device: Z10
My Carrier: Koodo

Re: Blackberry z 10 wont open my settings

sadly even a battery pull didn't work but using Blackberry link to restore to factory did the trick. after the phone restored it still didn't work for a few min but then it said it had downloaded another update which was about 14MB and suddenly everything worked fine again

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JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry z 10 wont open my settings

Great. That was my next suggestion. Glad you're ok now.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.