03-15-2013 08:18 AM - edited 03-15-2013 08:51 AM
I recently ran into a problem, it just appeared out of nowhere.
When I went to Photos and Albums, there used to be just one folder named "Pictures", but now there's a second folder called "Pictures", showing 2 Items but when I open it it's just blackness. Even the folder preview shows black. But I can't delete the folder, I keep pressing delete but it never goes away.
Also, how do I change the 'view style' to show ALL photos regardless of albums. I HATE album viewing.
The issue is defnitely happening in the phone memory.... I unplugged the SD card and the empty "Pictures" folder with 2 pictures was still there and undeletable.
03-16-2013 08:45 AM
Welcome to the forums.
To investigate this properly please contact your mobile network provider and ask that your issue be transferred to BlackBerry support.