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BlackBerry® Z10

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New Contributor
sylvia1981
Posts: 5
Registered: ‎04-09-2013
My Device: blackberry z10

Blurry BBM display picture

whenever i update my display picture on my new bbz10 the display picture is always blurry.

help in fixing this

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Guru I
John_Clark
Posts: 16,051
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Blurry BBM display picture

Is it blurry when it is being displayed normally? Those pictures are small and only look good when they are being displayed normally in BBM. If you open and try to view it in large size it will be blurry.
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New Contributor
sylvia1981
Posts: 5
Registered: ‎04-09-2013
My Device: blackberry z10

Re: Blurry BBM display picture

ive never had this happen before. when i click on the picture it is always displayed normally. if i click on my friends pictures they are all clear.

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Guru I
John_Clark
Posts: 16,051
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Blurry BBM display picture

It is also going to depend on how you set the picture. Did you zoom in on the picture? What kind of quality was the picture, etc.?
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New Contributor
sylvia1981
Posts: 5
Registered: ‎04-09-2013
My Device: blackberry z10

Re: Blurry BBM display picture

no i didnt zoom into the picture. its just a regular picture i took with my phone.

if tried several differnet pictures and it does the same thing

i have a friend who is also using bbz10 and his display picture is fine

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blurry BBM display picture

Mine display well also, but I do have some friends whose picture quality or DPI is so small it appears blurry when opened in full screen (but looks fine in the smaller normal avatar size.




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New Contributor
sylvia1981
Posts: 5
Registered: ‎04-09-2013
My Device: blackberry z10

Re: Blurry BBM display picture

its just really annoying as it was fine on my old blackberry torch.

i have whatsapp also if i use the same picture in whatsapp its fine

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blurry BBM display picture

Does it look blurry to a BBM contact in a chat?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
sylvia1981
Posts: 5
Registered: ‎04-09-2013
My Device: blackberry z10

Re: Blurry BBM display picture

yes it does look blurry to them as i have asked what my picture looks like

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blurry BBM display picture

Please check your private messages in this forum from me.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.