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BlackBerry® Z10

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New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers
Accepted Solution

Browser / Keyboard Bug

Since getting my new z10 I have been experiencing a bug with the browser / keyboard.

 

I use the phone for (among many other things) tracking my work outs, and to do this I enter daily statistics into a mobile website (I won't name the company.. They don't deserve the free press since they can't be bothered to produce a native BB10 application) Despite the mobile site's limitations compared to an app, It got the job done on my 9900, and works with ios and android devices fine, but since switching to BB10, when clicking on the field to enter the miles logged during my run, rather then the standard keyboard, or a numerical keyboard popping up.. I get the hexadecimal keyboard (same one that comes up when you enter a BB PIN for a contact) and this is problematic because the hexadecimal keyboard lacks buttons that are needed for the task.. most notably a decimal. I have attached a link to a screen shot below, and in this example you will see that my run should have been 3.60 miles.. but with the keyboard you will see visible, I am only able to enter 360 miles. Not nearly the same thing!! I have also reached out to the developer of the mobile site, and they have indicated the problem is on Blackberry's side.

 

 

A prompt response is appreciated,

 

Thank you.

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BlackBerry Technical Advisor
-BD-
Posts: 494
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Browser / Keyboard Bug

If you don't want to give the website out PM it to me
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New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers

Re: Browser / Keyboard Bug

Oh I don't really care if I post it, just didn't want to give them the free plug but if it's needed to trouble shoot it's m.gymtechnik.com

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New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers

Re: Browser / Keyboard Bug

bump...

 

 

Blackberry? Anybody...?

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Forums Advisor III
drewread
Posts: 1,034
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Browser / Keyboard Bug

I suspect that it may have to do with how the website has coded that field Inc their form. Have you tried contacting the website to ask about it all? :smileyhappy:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
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New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers

Re: Browser / Keyboard Bug

Yes I have spoken with the developer.. they said their site works with every other platform, so it's Blackberry's problem.

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Forums Advisor III
drewread
Posts: 1,034
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Browser / Keyboard Bug

Heh, sounds like a Web developer... :smileywink:

I'll pop onto their site and take look. :smileywink:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
Please use plain text.
New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers

Re: Browser / Keyboard Bug

you'll have to create an account.. I beleive there is a 30 day free trial.

 

Thanks for your help.

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Forums Advisor III
drewread
Posts: 1,034
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Browser / Keyboard Bug

It's on my list for today. :smileyhappy: as long as no exercise is involved! Lol. :smileywink:
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. :smileyhappy:
Please use plain text.
New Contributor
just_luc
Posts: 9
Registered: ‎02-05-2012
My Device: Z10 and playbook 32GB
My Carrier: Rogers

Re: Browser / Keyboard Bug

bump...

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