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BlackBerry® Z10

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New Member
adamjw2
Posts: 2
Registered: ‎04-02-2013
My Device: Z10
My Carrier: AT&T

Call Audio - I Sound Muffled

I've had multiple people tell me that I sound muffled, like my hand is over the phone or something.  I've tried holding the phone lightly up against my ear, and nothing has helped.  My call audio sounds great, just not on the other end.

 

Anyone else have this problem?

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Contributor
azolivas
Posts: 22
Registered: ‎03-30-2013
My Device: Z10
My Carrier: Verizon

Re: Call Audio - I Sound Muffled

no but i do have trouble hearing the person i am talking to and their voice sounds metallic almost robotic if i had to describe it.  i tried adjusting the bass and volume boosts and it all sounds the same. 

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New Member
adamjw2
Posts: 2
Registered: ‎04-02-2013
My Device: Z10
My Carrier: AT&T

Re: Call Audio - I Sound Muffled

[ Edited ]

FYI- I took my phone back to the store and they replaced the sim card and it seems to have fixed the problem. Will Let you know after I am sure it is good to go.

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