06-21-2013 10:46 PM
please i need help here, my z10 call log keeps mixing up my contact names on my call log... and its so annoying.
It displays the wrong names for certain people that I have called. When I use the call back feature in call logs. Jt still displays the wrong name but actually calls the person that I had called. This started about 5 days ago and happens very day. I clear the call logs every night.
06-23-2013 04:34 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question. To better investigate your issue, can you please provide the software version of your BlackBerry Z10 device? This can be found: System Settings->About->Category: OS->OS Version
Also can you advise if the following applies to any of the contacts' phone numbers that appear incorrectly:
I look forward to your response,
06-30-2013 07:01 AM
Same problem and very irritating. os 10.1.0.273 Been thinking about rebooting the phone. When I updared the os the phone was working very well. Less hang issues and so forth but now this. Kindly help.
07-05-2013 07:37 PM
I am experiencing the same issue. The name displayed in the call log is the wrong name for the number that is associated with that call. Very annoying as I have to either make all my calls from the contacts list, or verify the number associated with the name in the call log matches before using that to dial.
Would really appreciate if someone from Blackberry would respond with how to fix this issue.