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BlackBerry® Z10

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Contributor
ravidolas
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Starhub

Call listening volume very low on BB Z10

Hi Team,

 

Listening volume on my BB Z10 is very low and barely able to hear anything.

Tried increasing with volume up button but didn't help.

 

I need to put the call on speaker which is better than before but still speaker volume

also not good and upto the mark.

 

Any issues with call voulme/speakers for BB Z10 and how can we fix it.

 

OS: 10.0.10.90

 

Thanks,

Ravindra Dolas

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New Contributor
santahklaus
Posts: 5
Registered: ‎12-30-2012
My Device: torch 9800
My Carrier: telus

Re: Call listening volume very low on BB Z10

My speaker when listening to telephone calls is very low. It's at the max. Can't hear person on other end when I am outside with normal traffic around. I need this fixed. My hearing is fine.
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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Call listening volume very low on BB Z10

Hello ravidolas,

 

Thank you for your question.

 

Try changing the Call Audio, go into the Phone application> Swipe down from the top> Select Settings> Call Audio> Try using the Trouble Boost or Bass Boost and test the call volume.

 

Let us know if this helps.

Thanks.

 

-HB

 

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New Contributor
santahklaus
Posts: 5
Registered: ‎12-30-2012
My Device: torch 9800
My Carrier: telus

Re: Call listening volume very low on BB Z10

Tried all settings. Not much difference. Is there anything else I can try?
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Contributor
ravidolas
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Starhub

Re: Call listening volume very low on BB Z10

Making the voice setting to Trebble Boost have some difference and better than before. 

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New Contributor
Oppi
Posts: 4
Registered: ‎04-26-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Call listening volume very low on BB Z10

I have the same Problem. Changeing the boost makes no difference. Maybe the speaker is broken?
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New Contributor
Oppi
Posts: 4
Registered: ‎04-26-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Call listening volume very low on BB Z10

I have tried now the treble and the Bass booster. Without i can not understand a word. With booster is better but not good.
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New Member
ghandayan
Posts: 3
Registered: ‎04-27-2013
My Device: Z10
My Carrier: STC

Re: Call listening volume very low on BB Z10

I have the same problem of my z10 hope blackberry technical team will fixed this issue because it is not good for BlackBerry I tried all the settings but no difference at all. I am disappointed.
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New Member
ghandayan
Posts: 3
Registered: ‎04-27-2013
My Device: Z10
My Carrier: STC

Re: Call listening volume very low on BB Z10

Please we this to be fixed soon as possible as your customer
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New Member
ghandayan
Posts: 3
Registered: ‎04-27-2013
My Device: Z10
My Carrier: STC

Re: Call listening volume very low on BB Z10

Anybody from blackberry department can answer us when you plan to solve this problem. Thanks
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