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BlackBerry® Z10

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New Contributor
ovidiuch
Posts: 6
Registered: ‎01-26-2011
My Device: Z10

Calling / receiving calls error on my Z10

I've just discovered a new problem when some friends asked me why do I turn off my phone sometimes during the day...
I realised that sometimes I cannot place or receive a call even if the phone is connected to the mobile network and I have an excelent 3G or H+ signal. The data service doesn't work either. In order to solve this, I have to turn off and then back on the cellular data and after this, it works with no problems.. But it's very frustrating


This happened with the factory OS. I've updated it to 10.90. But the update didn't solve the problem. And it's not a carrier problem because my girlfriend doesn't have this problem with her IPhone on the same carrier

I bought the phone from O2, UK, factory locked, used an unlock code to use it here.

Any suggestions?

Please use plain text.