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BlackBerry® Z10

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Contributor
pietpetoors
Posts: 17
Registered: ‎03-04-2013
My Device: Z10

Re: Camera Not working

Thanx, that is what I will do this morning, give it back to them and tell them I want another one. Yesterday MTN in South Africa said they want to send it in for repairs, but there is NO WAY I will except that. I reported the problem within less than 48 hours after I got the phone , so they can give me a new one.

Contributor
pietpetoors
Posts: 17
Registered: ‎03-04-2013
My Device: Z10

Re: Camera Not working

Got my new phone and it is working much better than the previous one. Even the keyboard glitch is gone.

New Contributor
yudiasmadi
Posts: 3
Registered: ‎03-05-2013
My Device: Z10

Re: Camera Not working

i experienced the same problem, return the handset for replacement and all working well now !!
New Member
janpavao
Posts: 1
Registered: ‎07-01-2013
My Device: bb q10

Re: Camera Not working

I just started having this problem today! Exact same error message and issue but when I switch camera to the front that works. I did a wipe, a restore..removed battery and sim and memory card and the camera still doesn't work I just get a black screen
JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera Not working

I suggest you call Bell and have them escalate this issue to BlackBerry's tier two technical support.




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