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BlackBerry® Z10

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Contributor
Posts: 20
Registered: ‎08-13-2013
My Device: BlackBerry z10
Accepted Solution

Can't delete file

I can't seem to delete a picture. Folder the device can't find the pictures. I'm confused can someone please help me?
Contributor
Posts: 19
Registered: ‎08-16-2013
My Device: Z10

Re: Can't delete file

welcome to the world of BB Z10. Normally when thing should go right and they dont on the Z10 I just hold the on/off button and go to a restart and it sort of clears up the issue most times, not always though.
Unfortunately I feel that the answer is either Apple or Samsung it is definatley not BB.
Good luck with it.
Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: Can't delete file

Is is that you can delete a picture? or the device cant find the pictures?
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Contributor
Posts: 20
Registered: ‎08-13-2013
My Device: BlackBerry z10

Re: Can't delete file

I can't delete a folder of pictures and when I try to the phone say it can't find the pictures
Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: Can't delete file


miquel1997 wrote:
I can't delete a folder of pictures and when I try to the phone say it can't find the pictures

Are the photos on the media card or the phone memory?

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Contributor
Posts: 20
Registered: ‎08-13-2013
My Device: BlackBerry z10

Re: Can't delete file

There on the phone some of the pictures are from Ann app I downloaded and then deleted but not all of them maybe the app caused the problem
Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: Can't delete file


miquel1997 wrote:
There on the phone some of the pictures are from Ann app I downloaded and then deleted but not all of them maybe the app caused the problem

Whats the name of the app?

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Contributor
Posts: 20
Registered: ‎08-13-2013
My Device: BlackBerry z10

Re: Can't delete file

It was called pocketmanga
Developer
Posts: 433
Registered: ‎06-16-2013
My Device: Z10 LE

Re: Can't delete file

I use pocketmanga, its not that.

Did you try rebooting ur phone?

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Contributor
Posts: 20
Registered: ‎08-13-2013
My Device: BlackBerry z10

Re: Can't delete file

Yes but that didn't work