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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎03-30-2013
My Device: Z10
My Carrier: Tmobile

Can't individualize contacts notifications via sound - every contact has same sound

I had the curve before.  Contacts who were my favorite I gave special text and phone notifications.  I was also able to select the volume.  For example: twitter texts I placed on a sound but had it at 0 so I wouldn't hear every 'ding' or vibrate.

 

Although the feature to select tones/song for each contact exists on the Z10 it doesn't work.  The General notifications settings overrides it - so I think.  Such a turn off as I communicate primarily via text and there's people I need to distinguish from the run of the mill. Please help

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Can't individualize contacts notifications via sound - every contact has same sound

Hey Diva_tobe,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

We are aware of this issue and currently there is no estimated time when the issue will be resolved.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎03-30-2013
My Device: Z10
My Carrier: Tmobile

Re: Can't individualize contacts notifications via sound - every contact has same sound

Thanks for the prompt response even though you have no eta. Boo!!!