04-12-2013 03:03 PM
I've had my Z10 for almost 2 weeks now, and absolutely love it (upgraded from 9800 Torch).
A few days ago I wanted to use the maps app for the first time, but when I click on the icon the screen flicks slightly to the right, and the app doesn't open. I have the icon within a folder, and Wisepilot trial installed (this shouldn't make any difference?). As the Maps app comes pre-installed I cannot delete, and re-install.
Has anyone else experienced this, or have any suggestions on how to rectify?
BB Z10 STL100-2
Solved! Go to Solution.
04-12-2013 03:18 PM
A number of times. Just to 'double check', I've just pulled the battery. The Icon for Maps has now dimmed, and changed to a triangle, square, and circle. I'm assuming this is a default icon, showing there is a problem with the app. I still cannot update, or re-install the app!
04-12-2013 03:42 PM
I've just tried that, deleted Wisepilot, moved icon back to home screen, pulled battery again - no luck. I'm hoping at worst case, this will be resolved at the next update. Unfortunately Vodafone UK can be slow on releasing updates.
04-12-2013 03:45 PM - edited 04-12-2013 03:47 PM
If it were me, I would reinstall the OS. That's all I know at the moment.
EDIT: You might try a security wipe before trying OS reinstall.
04-12-2013 04:34 PM
Thanks, I have considered that, obviously I don't want the hassle if I can avoid it. I may hold back for the moment and see if an update becomes available, otherwise it's a re-install.