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BlackBerry® Z10

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New Contributor
Posts: 5
Registered: ‎06-25-2013
My Device: Z10

Can't update Z10

Hi

 

My Z10 bricked and I had to reload the OS. The problem is that now I am stuck with a version of the OS that is older than the one I had before and it always says this is the latest version when i check for an update.

 

Inconvieneces: can't install skype!!!!!!

 

Tried to update it from the website. Not working.

 

Please help..

Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Can't update Z10

Which OS are you currently running right now?

I see your on Bell, so am I don't see why are you not getting the update.
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New Contributor
Posts: 5
Registered: ‎06-25-2013
My Device: Z10

Re: Can't update Z10

10.0.10.648

Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Can't update Z10

Yes your going to update your OS to 10.1
_______________________________________________________
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Can't update Z10

Do you need me to guide you how to update your OS? let me know so you can download Skype asap!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
New Contributor
Posts: 5
Registered: ‎06-25-2013
My Device: Z10

Re: Can't update Z10

Yes please.

Forums Advisor III
Posts: 1,813
Registered: ‎05-29-2013
My Device: BlackBerry Z30

Re: Can't update Z10

Here you go please let me know if you've any problems

 

How to perform a Software Update on the BlackBerry 10 smartphone

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino

Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!