06-29-2013 09:07 PM
I'm trying to restore my red Z10 to its factory settings using BlackBerry Link, on the device's screen there's black screen with wipe icon on the center of the screen. But on the BlackBerry Link it says: "Cannot repair due to error: BDSLSV2RequestURL"
I have been trying to restore the device for many times, and the error message still stays the same. Is there any solution and what does the error mean?
07-31-2013 10:10 PM
I finally reinstalled the OS using autoloader downloaded from the internet. Remove the battery, connect device to the computer, then run the autoloader.
11-09-2013 03:40 AM
I have tried this option (loading OS from internet explorer with battery reomved) also but nothing seems to work for me. I have uploaded some images in the attached link. Appreciate if anyone could guide me please.