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BlackBerry® Z10

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Visitor
Posts: 1
Registered: ‎06-23-2013
My Device: Blackberry Z10
My Carrier: 270-349-3824

Cannot install Blackberry Link

I just purchased a Z10.

I am running Windows 7 on my laptop and cannot get Blackberry Link to install.  I get Error 1920.  I turned off all firewalls and security and I am logged in as Administrator.  I called Blackberry Support number, and they told me it was a Microsoft issue and I would need to contact Microsoft.  Microsoft will charge me for the support call,so I am looking for any other information about this.  

 

I like this phone, but may take it back if I cannot get it to install as I have been unable to get all my contacts to transfer from my droid phone.  

 

Any suggestions?