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BlackBerry® Z10

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Posts: 90,339
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot update BB10 on my Z10

and you didn't get the on screen message you've posted a couple times already?

 

I don't know of another way. It worked for me and for others.




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Contributor
Posts: 29
Registered: ‎01-08-2009
My Device: Z10 / Playbook
My Carrier: Movistar

Re: Cannot update BB10 on my Z10

It showed me a window saying that there was an update that in fact was the same version that my Z10 is running. I did the update anyway, but nothing changed. I didn't even erased the apps and data installed....

 

Since there are no other alternatives, I'll try this from another computer. I have nothing to lose, except time.

Contributor
Posts: 29
Registered: ‎01-08-2009
My Device: Z10 / Playbook
My Carrier: Movistar

Re: Cannot update BB10 on my Z10

[ Edited ]

Eureka!

 

It was much simpler. I just had to disable the location services. 

 

Now it is updating to 10.0.10.82

 

Thanks anyway

Posts: 90,339
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot update BB10 on my Z10

Wow. I wonder if that's the secret for others. Let's see.

Thank you for the follow up post.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 29
Registered: ‎01-08-2009
My Device: Z10 / Playbook
My Carrier: Movistar

Re: Cannot update BB10 on my Z10

I'm glad to have made my contribution to solve this problem that is affecting many BB10 users

New Member
Posts: 1
Registered: ‎04-20-2013
My Device: z10
My Carrier: etisalat

Re: Cannot update BB10 on my Z10

thanks so much. I had to put in uk chip and turn off location services and bingo. i was at screaming point last night. Whatsapp here I come
Contributor
Posts: 20
Registered: ‎04-13-2013
My Device: Blackberry z10
My Carrier: 3

Re: Cannot update BB10 on my Z10

Which is the latest operation system for BB10 2 ????
Thanks
Posts: 90,339
Likes: 23,926
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Cannot update BB10 on my Z10

The latest released officially is 10.0.0.xxx, that exact number will vary according to your own mobile provider's release and radio files.

 

10.1 is not far from being released.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 20
Registered: ‎04-13-2013
My Device: Blackberry z10
My Carrier: 3

Re: Cannot update BB10 on my Z10

Thank you so much As always very fast and professionals Bless you
New Member
Posts: 1
Registered: ‎07-08-2013
My Device: Z10
My Carrier: Orange

Re: Cannot update BB10 on my Z10

Hi!

I have the same problem as you. Can you tell me in details what you did? because i turned off the location services and it still doesn't work. 

Do I need to do somethinm more? or wait...?

 

Thank you so much in advance!!