06-25-2013 05:22 AM
I have a Z10 and cant send or receive bbm invites. When I click on "invite to bbm" and enter the pin, the invite stays under the "sent" tab but the other person never receives my invite.
Same when someone try to invite me, I never receive the invitation, and the invite shows "pending" on their side. This happened to more than one invite. So the problem seem to be on my side.
I have bbm version 10.1.0.59.
06-26-2013 12:29 PM
Hi POLOMALE and welcome to the BlackBerry Support Community Forums!
Do you have a BlackBerry data plan with your wireless network provider? A BlackBerry data plan is required to use BBM on your device. You may also want to verify your data services are on. Go to Settings>Network Connections, click on your mobile network. You will see the Data Services option at the top.