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BlackBerry® Z10

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New Member
POLOMALE
Posts: 1
Registered: ‎06-25-2013
My Carrier: VODACOM

Cant send and receive bbm invites

Good day,

I have a Z10 and cant send or receive bbm invites.  When I click on "invite to bbm" and enter the pin, the invite stays under the "sent" tab but the other person never receives my invite.

Same when someone try to invite me, I never receive the invitation, and the invite shows "pending" on their side.  This happened to more than one invite. So the problem seem to be on my side.

 I have bbm version 10.1.0.59.

 

Regards

 

Morne

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010

Re: Cant send and receive bbm invites

Hi POLOMALE and welcome to the BlackBerry Support Community Forums!

 

Do you have a BlackBerry data plan with your wireless network provider? A BlackBerry data plan is required to use BBM on your device.  You may also want to verify your data services are on. Go to Settings>Network Connections, click on your mobile network. You will see the Data Services option at the top.

 

Thanks.

 

-CptS

 

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New Contributor
praneel1990
Posts: 2
Registered: ‎10-12-2013
My Carrier: du

Re: Cant send and receive bbm invites

But i am using a wireless LAN network.

I can send a request to some and this problem persists only with some users.

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