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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎05-18-2013
My Device: BBz10
My Carrier: Virgin

Charging problems

Persistent difficulty charging my z10. Sometimes it works and sometimes it doesn't.  Currently can't get it to charge at all...or it may be charged and I can't see that it is, as it won't come on at all.  It has been plugged directly into the wall all night. Have tried both smooth, quick plug and careful one with extra nudge. Lightly used and no possibility its battery is worn down unless defective.

 

Caliopi

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Charging problems

Hi Litchik,

 

Welcome to the support community!

Have you been able to try other charging sources such as charging via different outlets, by computer or car charger? If that doesn't help, I recommend trying another battery that you know to be working.

Let me know if that helps.


-FS


 


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