07-03-2013 06:40 AM
Welcome to the BlackBerry Support Community Forums.
Can you please confirm if all contacts are becoming un-linked or is it a select few that become un-linked?
Please reply with the version of BlackBerry 10 OS running on he BlackBerry Z10 smartphone.
To find the BlackBerry 10 OS version of the BlackBerry Z10 smartphone please navigate to the Settings application.
Then select "About>OS Version".
I look forward to your reply
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