01-29-2014 09:28 AM
I have run into issues with my address book since I updated my BB Z10 to the new OS 10.2.1.537.
My contacts are all synced with my Gmail contacts, and the syncing still works fine. However, they are displayed in the adress book on my Blackberry in a weird and random way. Some contacts are displayed perfectly fine as e.g. "Ms Jane Doe". In others, however, the institution at which the people work is displayed as part of the name, e.g. "Ms Doe Some Institute". In one case the display name of the contact was even changed to a date-time-coding (the time I last contacted that person?).
I checked the entries via "Edit" and they seem to be OK, first and middle names, surname, title, institutions and alike are all stored in their respective fields. They are only displayed wrongly in the contact list. Moreover, some contacts are displayed wrongly and some are not, and I did not find any one particular thing that any of the two groups has in common and that could trigger the error: In both groups I find entries with many (e.g. websites, Skype names, several phone numbers) or few (only one number or e-mail adress) entry-fields, as well as entries which have links to LinkedIn accounts etc., and so forth. So this problem occurs randomly?
I also figured out that "editing" a contact by just going to "Edit" and then saving without making any actual changes fixes the display issue. However, I would not want to manually go through that procedure for 200+ contacts. Also, since the problem seemingly occurs randomly, I have no idea whether it will happen again with new contacts in the future or even re-occur in already fixed contacts when I edit them in Gmail, upon the normal regular syncing, or after restarting the phone.
Does somebody else have these problems as well? And does somebody have an idea what might be the problem and even better how to fix it?
Thanks a lot.
Solved! Go to Solution.
01-29-2014 09:31 AM
01-29-2014 09:31 AM
01-29-2014 09:35 AM
No, that's T-mobile Germany. Do you think the provider has something to do with that. I will however try to cancel and reconnect Gmail contacts syncing and report whether or not it worked.
01-29-2014 09:37 AM
01-30-2014 09:35 AM
01-30-2014 09:36 AM