Contacts Name not showing in incoming calls

hussaindeen · ‎02-06-2013

Hi

I have sync my BB Z10 contacts with my gmail account. i have got all the contacts on my fone, but when anybody calls me from my contact list, i just see their number.

its not showing their name.

please help.

JSanders · ‎04-01-2008

Touch the Icon on your screen for the "Phone" and swipe down from the top to Settings.

Click on the Smart Dialing and make sure your settings match your local area.

Also, is encryption turned on in your Security Settings?

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hussaindeen · ‎02-06-2013

yes i have already checked the smart dialing options. its as per my area.

where can i check the encryption option on z10

John_Clark · ‎04-01-2008

Settings >Security and Privacy >Encryption (some devices don't have this option showing right now so if you don't see it don't be alarmed.)

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hussaindeen · ‎02-06-2013

i don't have this option available in my device.

is there any other way to get the names when a person from contacts is calling me.

JSanders · ‎04-01-2008

Settings > About, what is the OS Version on the screen?

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hussaindeen · ‎02-06-2013

10.0.0.2372

hussaindeen · ‎02-06-2013

sorry it is 10.0.9.2372

hussaindeen · ‎02-06-2013

Any way out for the above problem .

My fone software

Software release 10.0.9.348

OS Version 10.0.9.2372

JSanders · ‎04-01-2008

You're on the same software version as I am.

You should have the very same encryption setting in the same place as i described above.

Please check again.

1. If any post helps you please click the Like Button

below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes

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BlackBerry® Z10

Contacts Name not showing in incoming calls

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