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BlackBerry® Z10

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Trusted Contributor
jefferyh
Posts: 156
Registered: ‎11-20-2011
My Device: playbook 16g,32g, 64g, 2-z10's

Re: Contacts Name not showing in incoming calls

Try this link.  I was unable to transfer anything from my old phone and after using this id did after several tries get it done. One thing is they give you a link to update the old desktop software.  Make sure you do this.  Even though I had the latest it didn't work until I did the download.

 

I have spent 8 hours doing this and I now have my contacts etc

 

http://crackberry.com/blackberry-101-how-switch-devices

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New Contributor
hussaindeen
Posts: 8
Registered: ‎02-06-2013
My Device: Blackberry Z10

Re: Contacts Name not showing in incoming calls

i checked again and the encryption option is not there for me. i am sure about it.
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New Contributor
hussaindeen
Posts: 8
Registered: ‎02-06-2013
My Device: Blackberry Z10

Re: Contacts Name not showing in incoming calls

Am still waiting for any option if available. as my fone is still not showing names of contacts already in my contact list.
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Guru I
John_Clark
Posts: 15,994
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Contacts Name not showing in incoming calls

Contact your carrier and if they cannot resolve the issue press them for escalate your case to BlackBerry. That is the official support channel.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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JSanders
Posts: 85,712
Likes: 23,106
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Contacts Name not showing in incoming calls

Agreed. That optin should be available and it could be the culprit.




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New Contributor
bradlarkan
Posts: 8
Registered: ‎04-01-2012
My Device: bold 9900

Re: Contacts Name not showing in incoming calls

I had the same issue. All contacts where showing in the separate contacts app but did not show in the phone phone book or register when any of the contacts phoned in. I tried all the suggested topics below with no success. In the end I wiped the phone clean and set it up again from scratch. Now all contacts are showing up as they should.
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Trusted Contributor
jefferyh
Posts: 156
Registered: ‎11-20-2011
My Device: playbook 16g,32g, 64g, 2-z10's

Re: Contacts Name not showing in incoming calls

that's distressing to hear.  I'm currently having issues with multiplying contacts were you end up with several of the same.  I just finished cleaning them up and I see they are growing again.  Thanks for your imput.

 

jeff

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