02-07-2013 09:21 AM
Try this link. I was unable to transfer anything from my old phone and after using this id did after several tries get it done. One thing is they give you a link to update the old desktop software. Make sure you do this. Even though I had the latest it didn't work until I did the download.
I have spent 8 hours doing this and I now have my contacts etc
02-09-2013 09:14 AM
02-09-2013 09:19 AM