Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
Irshard
Posts: 19
Registered: ‎07-06-2013
My Device: blackberry z10

Contacts Name not showing in incoming calls

Contacts Name not showing in incoming calls. and i tried to find smart dialling option but couldnt find. please help.

Forums Advisor II
scrannel
Posts: 841
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: Contacts Name not showing in incoming calls

Open "Phone" app (or press image of phone, lower left),  Swipe down.  Choose settings > smart dialing. 

 

I am on t-mo, OS 10.1 and incoming names appear but I have not checked incoming foreign calls which I hear some people are having issues with.  This?

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB33685&sliceId=2&cmd=displayKC&d...

Contributor
Irshard
Posts: 19
Registered: ‎07-06-2013
My Device: blackberry z10

Re: Contacts Name not showing in incoming calls

i tried. but smart dialling option is not there in the setting... please help.

Forums Advisor II
scrannel
Posts: 841
Registered: ‎04-01-2009
My Device: Z10 10.2.1.3247

Re: Contacts Name not showing in incoming calls

Are you looking inside the "settings" on the phone in general or within the Phone App. You have to be inside the Phone App. first.
Contributor
dstrocen
Posts: 24
Registered: ‎02-12-2013
My Device: Z10

Re: Contacts Name not showing in incoming calls

I've had a similar problem, even calls from Home would show as  "UnIdentified Caller". 

 

Problem was not with BB but with the carrier.  I had recetly up-dated my plan and in the process they had turned off "Caller  Display".  When they re-activated the feature my Z10 worked as before.  Maybe you should check with your carrier to see if this paid feature is turned-on.

Contributor
CastEyes
Posts: 19
Registered: ‎06-30-2013
My Device: BlackBerry Z10

Re: Contacts Name not showing in incoming calls

Save the same number twice in the contact. One number with the country code and one without

 That shoud do the trick until a solution is found by RIM

Contributor
haniaelmasry
Posts: 11
Registered: ‎03-25-2013
My Device: z10

Re: Contacts Name not showing in incoming calls

i had to wipe my phone to try solving this problem and have a new start but sadly the same contacts problem still exists. this is very annoying, im really hoping for a solution