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BlackBerry® Z10

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New Contributor
avas
Posts: 3
Registered: ‎02-21-2013
My Device: z10
My Carrier: Megafon

Contacts in sms

Good day! In z10 contacts in the Russian language in sms messages do not display correctly. In the phone book are all in order. Tell me what can I do? do not define who you sent sms some characters instead of names

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Contacts in sms

Hey avas,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Is the font showing up correctly in English or any other language?  If it is just in Russian I would suggest contacting your network service provider and ask to be transferrred to BlackBerry  so we can investigate further.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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Please use plain text.
New Contributor
avas
Posts: 3
Registered: ‎02-21-2013
My Device: z10
My Carrier: Megafon

Re: Contacts in sms

Yes, the problem only with the Russian language

Please use plain text.
New Contributor
avas
Posts: 3
Registered: ‎02-21-2013
My Device: z10
My Carrier: Megafon

Re: Contacts in sms

This problem appeared just on the z10 on the previous version (7 Torch 9860) this was not. I moved the sim card from a Torch in z10. I think this is a system error, because the text in SMS is displayed correctly in the Russian language as laid, the only problem with the mapping from whom came the SMS.
Please use plain text.