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BlackBerry® Z10

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Contributor
Posts: 34
Registered: ‎12-18-2012
My Device: Z10 Black
My Carrier: Vodafone UK

Contacts unlinking after RESTART z10.

[ Edited ]

I have z10.

And I have some contacts linked with their respective bbm contacts. (or FB contact also)

The "link" option works OK. 
But then

When You restart the phone and check the contacts again, I can see that the contact  I have linked have been automatically "unlinked". :Oops:

Is anyone else having this problem? :Eek:

P.S. I have the laciest OS version. 

Retired
Posts: 21
Registered: ‎03-06-2013
My Device: BlackBerry Z10, BlackBerry 9360

Re: Contacts unlinking after RESTART z10.

Hello VENOM7000,

 

Thank you for the private message with further details.

 

Does the SIM Contact have the same First Name, Last Name, and phone number as one of the contacts you wish it to be linked to. Please test and let us know if the contact unlinks after you reset the device.


-RoundBrown



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Contributor
Posts: 34
Registered: ‎12-18-2012
My Device: Z10 Black
My Carrier: Vodafone UK

Re: Contacts unlinking after RESTART z10.

[ Edited ]

RoundBrown wrote:

Hello VENOM7000,

 

Thank you for the private message with further details.

 

Does the SIM Contact have the same First Name, Last Name, and phone number as one of the contacts you wish it to be linked to. Please test and let us know if the contact unlinks after you reset the device.


Yes the contact has the same Name Surename and all other details...
And still the reset (restart) or turn off and on procedure undo's the link

All the details are the same. (but then again some contact have different details with in comparison to their FB profile, and BB still manages to auto link them with no problem.

This used to be a problem with few specific contacts in my contact list. But lately the ones that had no problem have started to unlik them selfes. 

    Among many other issues I am starting to regret buying this mobile, I am not exactly a Apple Iphone fan but damit they dont have to deal with this issues.

BB company should realy reconsider their plans and concentrate on less new model development and more OS tweaking. whats the point of releasing new model if it has the same faulty OS? :Dots:

Contributor
Posts: 34
Registered: ‎12-18-2012
My Device: Z10 Black
My Carrier: Vodafone UK

Re: Contacts unlinking after RESTART z10.

P.s- also what was the point of taking my PIN? (just curious)
Did it say anything? :smileyhappy: