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BlackBerry® Z10

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Regular Contributor
WatchStops
Posts: 62
Registered: ‎03-30-2013
My Device: BlackBerry Z10
My Carrier: Virgin Mobile
Accepted Solution

Control BBM Messaging Issue Questons?

I am using Voice Control on my BlackBerry Z10 to try and send a BBM message to my wife on her BlackBerry Curve 9320. I have her added as a BBM contact. But Voice Control tells me that her name is not a BBM Contact when I use it. So I am not able to do that.
I have used Voice Control to send SMS text and dial her number as well as send her email no problem. Is there a compatibility issue? I can use BBM without Voice Control to send her a message as well as voice chat.
BlackBerry 10 OS 10.0.10.85
Virgin Mobile Ontario Canada
Your help is greatly appreciated thank you.
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Control BBM Messaging Issue Questons?

Hey WatchStops,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Is your wife the only contact that doesn't work through voice control?  Also was this working in a previous version of BlackBerry 10 software?

 

I look forward to your reply.

 

Cheers.

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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Regular Contributor
WatchStops
Posts: 62
Registered: ‎03-30-2013
My Device: BlackBerry Z10
My Carrier: Virgin Mobile

Re: Control BBM Messaging Issue Questons?

Used BlackBerry Link to restore and update my BlackBerry Z10. Works great now!
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Control BBM Messaging Issue Questons?

That's great to hear!

 

Let us know if you have any more questions :smileyhappy:


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.