06-10-2013 03:44 PM
Sorry if this has been addressed, but can't seem t find by searching forums.
My Z10 seems to mess up my call log. I'll get a call from one number, then it will log it as a call from somone in my contacts who never even called. I've tried battery pull, check for updates, but nothing seems to work.
06-12-2013 10:52 AM
Welcome to the BlackBerry® Support Community Forums.
To better assist you with this issue and to gather device event logs to determine the root cause, we would request that you contact your wireless service provider to have this issue escalated to BlackBerry Technical support for further trouble shooting.
Let us know if you have any questions.
06-12-2013 04:57 PM
My operator in India just gives connectivity for 3G. I do not use blackberry services and i do not think the Operator can solve this problem. This happened after i upgraded to 10.1.x.x. is there a way i can downgrade the OS and issue could be fixed?