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BlackBerry® Z10

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Contributor
CHRISPCHRIS
Posts: 15
Registered: ‎02-03-2013
My Device: Z10
My Carrier: )2

Created email account does not appear in list

Having problems setting up emails in z10, go through advanced setup. Some accounts keep greeting error message, others just disappear and are not listed
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Created email account does not appear in list

Hey CHRISPCHRIS,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What type of email accounts are you trying to add?  Also what error messages are appearing?  Just to clarify the accounts are disappearing from BlackBerry Hub as well?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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Please use plain text.
Contributor
CHRISPCHRIS
Posts: 15
Registered: ‎02-03-2013
My Device: Z10
My Carrier: )2

Re: Created email account does not appear in list

Thanksvf - I have some 10 email accounts mostly pop or imap and no they are not visible in the hub. This has happened several times and as a business user am desperate, thanks
Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Created email account does not appear in list

Thanks for the reply.

 

If you go into Settings>Accounts, are all the email accounts listed here?  Do you get any notifications for new emails?  Did you change the password for the email accounts?

 

I look forward to your reply.

 

Cheers.

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.