03-10-2013 07:51 PM
03-10-2013 11:57 PM
Hi everyone, this is just to let you know that my issue was resolved with the latest firmware upgrade, now my Z10 catches back the data connection quite quickly when it loses it due to poor network.
03-11-2013 08:09 AM
I tend to agree with this. I have had my data service down after trying to connect to a WIFI hotspot. Restarting the phone fixed it. Hopefully this will be fixed soon by BB as I love this phone and can't wait for all the teething problems to be fixed. Please just don't turn a deaf ear like Sony does.
03-11-2013 10:22 AM - edited 03-11-2013 10:22 AM
I have the same issue, to be honest it's only recent I never noticed it before, I'm using Orange on the EE network.
When in low signal range for 3g network and connected to wifi the connection hangs and only switching off and turning on again will restore it.
If I try for example to go to wifi settings and turn them on and off (or phone data settings) it doesn't work the phone just hangs when turning off the settings. By hangs I mean the phone is still useable but the setting screen just sits there saying turning off wifi.
Bit of a pain in the bum in an otherwise great phone!
04-25-2013 04:54 AM
I bought the phone two days ago and i am having the same problem but worse.
The phone operates perfectly with H and blackberry sign...then suddenly I get a red x on the top right side...when i go into settings then mobile network it says not connected...i try to scan for mobile networks manually but it says no network detected....i have to restart my phone!!!!
I just updated my software to 10.0.10.99 and the same problem still occurs!!
It is really illogical to restart my phone every 30 minutes !....been doing that for the past 2 days!
I think i will return my phone because in my iphone i didn't face such problem!
04-25-2013 04:12 PM
my carrier sent out another OS update and not seen this happen in weeks.
possible your carrier has not sent the update yet